For Professionals

What This Is

This page explains a complementary awareness option, Alerta Home, that families receiving part-time or scheduled in-home care sometimes explore.

Caregiver service operators are often asked how families can stay informed between visits—especially when care is not continuous and routines vary day to day.

Alerta Home is a passive awareness system designed to provide context about movements or activities, without cameras, recorders, or wearables.

Who This Is For

  • Individuals receiving part-time or scheduled in-home care.
  • Families supporting someone who spends time alone between visits.
  • Families who value privacy, dignity, and independence.
  • Families seeking awareness rather than real-time oversight.
Illustration elder and agency caregiver

When Families Typically Consider This

  • When care is scheduled but not 24/7.
  • When caregivers are present only part of the day or certain days of the week, or want reassurance overnight.
  • When families want reassurance between visits without increasing supervision.

How Home Care Providers
Use This Resource

Use of this resource is always optional. Caregiver service operators may use this as:

  • An educational resource for families receiving scheduled caregiving visits.
  • A conversation aid when discussing awareness between caregiver visits.
  • A short-term or situational support option during transitions in care schedules or staffing.

When To Introduce It

  • When families express concern about periods between caregiver visits.
  • During schedule changes, staffing transitions, or temporary coverage gaps.
  • After a fall, hospitalization, or return home from rehab.
  • When families request additional reassurance but do not want surveillance tools.
  • When introducing a new client to services and discussing how families stay informed between visits.

Share With Families

Share the referral link or QR code below. Attribution is recorded when families use this link.

Alerta Home Link:

QR Code
QR code for attributed link

Include this QR card in the information that you share with families, or send it in a follow-up email.

Download QR Code

If you don’t have a referral code, share the Alerta Home link, and contact Alerta Family to request setup.
Request Referrer Setup


Family Scenarios: Recommended Reading

These family-facing pages explain common care situations in plain language. They’re useful to share in follow-up emails or include in a care-plan packet.

After a Fall

Families often want reassurance and context after a fall—without surveillance.

View Page
Family Scenario High-leverage moment

After Hospital Discharge

A post-discharge scenario page: between check-ins, without cameras or wearables.

View Page
Family Scenario Transition

Routine Changes

When families sense “something is changing,” they often want calm context.

View Page
Family Scenario Gradual change

Caregiver Gaps

Between caregiver visits, families may want reassurance without monitoring.

View Page
Family Scenario Between visits

Printable Handout for Families

A short overview designed for families. Print for care-plan packets or email it after a visit.


Assisted Referral Option

If a family prefers help (or if you’d like Alerta Family to follow up directly), submit an assisted referral. This is optional and separate from the self-service store purchase path.

Submit Assisted Referral
Illustration quiet place

What This Is Not

  • Not a replacement for caregivers or agency services.
  • Not monitoring or surveillance.
  • Not an emergency response system.
  • Not a diagnostic or clinical tool.