For Professionals

What This Is

This page explains an awareness option, Alerta Home, that families sometimes explore when working with geriatric care managers.

Geriatric care managers are often asked how families can stay informed between visits or assessments—without introducing tools that feel intrusive or overwhelming.

Alerta Home is a passive awareness system designed to provide context about movements or activities, without cameras, recorders, or wearables.

Who This Is For

  • Adult children coordinating care remotely.
  • Families working with a geriatric care manager.
  • Individuals who spend time alone between visits.
  • Families seeking additional context between assessments.
  • Families prioritizing consent, dignity, and autonomy.
Illustration care manager with care recipient and adult child

When Families Typically Consider This

  • Between scheduled care management visits.
  • During periods of transition or reassessment, such as after hospital or rehabe discharge.
  • When routines appear to be changing gradually.
  • When families want context without increasing oversight.

How Geriatric Care Managers
Use This Resource

Use of this resource is always optional. Care managers may share this resource:

  • As an informational resource for families.
  • To support informed discussions between scheduled visits.
  • As a situational awareness option that provides context over time.
  • To help families gather context before escalating services or making premature placement decisions.

When To Introduce It

  • During reassessment cycles or care-plan updates.
  • After a fall, hospitalization, or discharge.
  • When families request reassurance tools between visits.
  • When care plans are stable but additional context or monitoring is requested.
  • When noticeable changes in daily routines begin to emerge.
  • When supervision or safety questions arise between assessments.

Share With Families

Share the referral link or QR code below. Attribution is recorded when families use this link.

Alerta Home Link:

QR Code
QR code for attributed link

Include this QR card in the information that you share with families, or send it in a follow-up email.

Download QR Code

If you don’t have a referral code, share the Alerta Home link, and contact Alerta Family to request setup.
Request Referrer Setup


Family Scenarios: Recommended Reading

These family-facing pages explain common care situations in plain language. They’re useful to share in follow-up emails or include in a care-plan packet.

After a Fall

Families often want reassurance and context after a fall—without surveillance.

View Page
Family Scenario High-leverage moment

After Hospital Discharge

A post-discharge scenario page: between check-ins, without cameras or wearables.

View Page
Family Scenario Transition

Routine Changes

When families sense “something is changing,” they often want calm context.

View Page
Family Scenario Gradual change

Caregiver Gaps

Between caregiver visits, families may want reassurance without monitoring.

View Page
Family Scenario Between visits

Printable Handout for Families

A short overview designed for families. Print for care-plan packets or email it after a visit.


Assisted Referral Option

If a family prefers help (or if you’d like Alerta Family to follow up directly), submit an assisted referral. This is optional and separate from the self-service store purchase path.

Submit Assisted Referral
Illustration quiet place

What This Is Not

  • Not a monitoring or supervision tool.
  • Not a replacement for care management.
  • Not a clinical assessment or diagnostic system.
  • Not an emergency response service.