For Professionals

Supporting Families Before Placement Decisions

Resources for Senior Placement Agents

What This Is

This page explains an awareness option Alerta Home, that families can explore while considering senior housing or care placement options.

Placement advisors are often asked how families can stay informed at home before they are ready to make a placement decision.

Alerta Home is a passive awareness system designed to provide context about movements or activities, without cameras, recorders, or wearables.

Who This Is For

  • Families in early or exploratory stages of placement planning.
  • Individuals living at home who spend time alone.
  • Families seeking awareness without committing to immediate change.
  • Families who value privacy and dignity.
Illustration

When Families Typically Consider This

  • Before they feel ready to pursue placement.
  • When evaluating whether additional support is needed.
  • After a close call or concern that does not yet warrant a move.
  • When seeking reassurance while planning next steps.

How Placement Advisors
Use This Resource

Use of this resource is always optional. Housing or placement advisors may share this resource:

  • As an educational resource for families evaluating the timing of housing transitions.
  • To help families gather context while assessing whether additional support may be needed.
  • To support families in understanding routine changes while considering housing decisions.
  • As a neutral informational option during care-planning and decision-making periods.

When To Introduce It

  • When families are evaluating whether aging-in-place remains appropriate.
  • When housing transitions are being considered but decisions are not yet final.
  • After events such as a fall, hospitalization, or noticeable routine changes.
  • When families want reassurance while determining the appropriate next step in housing or care.

Share With Families

Share the referral link or QR code below. Attribution is recorded when families use this link.

Alerta Home Link:
Email Link Open Link
QR Code
QR code for attributed link

Include this QR card in the information that you share with families, or send it in a follow-up email.

Download QR Code

If you don’t have a referral code, share the Alerta Home link, and contact Alerta Family to request setup.
Request Referrer Setup


Family Scenarios: Recommended Reading

These family-facing pages explain common care situations in plain language. They’re useful to share in follow-up emails or include in a care-plan packet.

After a Fall

Families often want reassurance and context after a fall—without surveillance.

View Page
Family Scenario High-leverage moment

After Hospital Discharge

A post-discharge scenario page: between check-ins, without cameras or wearables.

View Page
Family Scenario Transition

Routine Changes

When families sense “something is changing,” they often want calm context.

View Page
Family Scenario Gradual change

Caregiver Gaps

Between caregiver visits, families may want reassurance without monitoring.

View Page
Family Scenario Between visits

Printable Handout for Families

A short overview designed for families. Print for care-plan packets or email it after a visit.

Download PDF Share Link

Assisted Referral Option

If a family prefers help (or if you’d like Alerta Family to follow up directly), submit an assisted referral. This is optional and separate from the self-service store purchase path.

Submit Assisted Referral
Illustration quiet place

What This Is Not

  • Not a tool to delay or avoid necessary placement.
  • Not a substitute for professional guidance.
  • Not monitoring, surveillance, or emergency response.
  • Not a decision-making system.
  • Not an emergency response service.
Alerta Home : Awareness Between Visits
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