For Professionals

What This Is

This page explains an awareness option, Alerta Home, that families supported by social workers sometimes explore when managing care transitions or long-term support.

Social workers are often asked how families can stay informed about changes in daily routines between visits, especially during transitions (e.g., discharge, role changes, increased responsibilities).

Alerta Home is a passive awareness system designed to provide context about movements or activities, without cameras, recorders, or wearables.

Who This Is For

  • Families supported by social workers or care coordinators.
  • Individuals who spend time alone between visits.
  • Families who want context without intrusive tools.
  • Families prioritizing dignity and privacy.
Illustration elder and social worker

When Families Typically Consider This

  • After hospital discharge or other care transitions.
  • When coordinating multiple caregiver visits or care providers.
  • When routines appear to be changing, but the level of urgency is unclear.
  • When distance limits the ability to provide direct supervision.
  • When communication about changes in daily routines is uncertain or stressful.
  • During care-coordination meetings or reassessment discussions.
  • When family roles or caregiving responsibilities change.

How Social Workers
Use This Resource

Use of this resource is always optional. Social workers may share this resource:

  • As an educational option families can review after consultations.
  • To support discussions about safety, independence, and supervision between visits.
  • As a situational awareness option during care transitions or family coordination planning.

When To Introduce It

  • During discharge planning, transition planning, or care-coordination discussions.
  • When families express concern about supervision between visits.
  • After a fall, hospitalization, or change in living situation.
  • When families request reassurance tools but prefer non-surveillance approaches.

Share With Families

Share the referral link or QR code below. Attribution is recorded when families use this link.

Alerta Home Link:

QR Code
QR code for attributed link

Include this QR card in the information that you share with families, or send it in a follow-up email.

Download QR Code

If you don’t have a referral code, share the Alerta Home link, and contact Alerta Family to request setup.
Request Referrer Setup


Family Scenarios: Recommended Reading

These family-facing pages explain common care situations in plain language. They’re useful to share in follow-up emails or include in a care-plan packet.

After a Fall

Families often want reassurance and context after a fall—without surveillance.

View Page
Family Scenario High-leverage moment

After Hospital Discharge

A post-discharge scenario page: between check-ins, without cameras or wearables.

View Page
Family Scenario Transition

Routine Changes

When families sense “something is changing,” they often want calm context.

View Page
Family Scenario Gradual change

Caregiver Gaps

Between caregiver visits, families may want reassurance without monitoring.

View Page
Family Scenario Between visits

Printable Handout for Families

A short overview designed for families. Print for care-plan packets or email it after a visit.


Assisted Referral Option

If a family prefers help (or if you’d like Alerta Family to follow up directly), submit an assisted referral. This is optional and separate from the self-service store purchase path.

Submit Assisted Referral
Illustration quiet place

What This Is Not

  • Not real-time monitoring or surveillance.
  • Not a replacement for professional care, assessment, or judgment.
  • Not a clinical or predictive tool.
  • Not emergency detection or response.